pasarpoker Casino & Sportsbook Data Care

This page describes what we collect when you use pasarpoker and how we keep that data protected. We collect personal information only for account creation, payment processing, and legal compliance. When you download our Android app or log in through Safari on your iPhone, we record the device type and your IP address for security purposes. We do not sell your data to advertisers or third-party brokers.

Our servers process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Each transaction is encrypted and logged with a timestamp. Your password is hashed so we never store it in plain text. When you request a withdrawal, our team reviews your identity documents (ID card, proof of address) to confirm you are the account owner before sending funds to your bank account.

We are transparent about how we handle your information. This policy explains our data collection practices, how long we retain information, your rights to access or delete your data, and how to contact us if you have privacy questions. Our commitment is to keep your account secure and your data confidential.

What We Collect When You Create a pasarpoker Account

We collect the following information during account registration: your full name, email address, phone number, date of birth, and country of residence. We also assign you a unique username and encrypted password. This core data allows us to identify your account, send important notifications, and comply with anti-money-laundering regulations required in Indonesia and other jurisdictions.

When you log into pasarpoker from your Android phone or iOS Safari browser, we record your device type (Android version, iPhone model), your approximate geographic location (via IP address), and the time of login. We use this information to detect suspicious login patterns—for example, if we see your account accessed from Jakarta at 2 p.m. and then from Surabaya at 2:10 p.m., we know something is wrong and may ask you to verify via email before allowing further activity.

How We Use Your Data on pasarpoker

We use your personal information for five main purposes:

Account administration: We log in and manage your account, process your deposits and withdrawals, and track your balance.
Payment processing: We share your name and account details with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) only to complete transactions you authorize. These processors handle encryption independently and follow their own privacy policies.
Legal compliance: We store your ID card and proof of address to comply with Know Your Customer (KYC) regulations and anti-money-laundering rules applicable in our service regions (Jakarta, Surabaya, Bandung, Medan, and other supported areas).
Security and fraud prevention: We monitor your account for unusual activity, blocked IP addresses, and potential fraud. If we detect a security threat, we may freeze your account and ask for verification.
Communication: We send you account notifications (login alerts, deposit confirmations, withdrawal status updates) via email or SMS. You can disable non-essential notifications in your Account → Settings on pasarpoker.

Marketing emails: We do not send unsolicited marketing emails. We may notify you about new features, seasonal promotions during Idul Fitri or Idul Adha, or platform maintenance. You can opt out of promotional messages anytime in your Account → Email Preferences without affecting your core account services.

Third-Party Processors and Data Sharing

We do not sell your personal data. However, we share limited information with trusted third parties who help us operate pasarpoker:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners receive only the information necessary to complete your deposit or withdrawal—typically your name, account number, and transaction amount.
Identity verification services: We use third-party systems to verify your ID card and proof of address. These services comply with data-protection regulations and delete your documents after verification is complete.
Cloud hosting providers: Our servers are hosted in geographically distributed data centers. Your account data may be stored outside Indonesia (for example, in Singapore or Malaysia) for redundancy and speed. All data is encrypted in transit and at rest.
Legal authorities: If required by law, we may disclose your account information to Indonesian government agencies or law-enforcement bodies. We will notify you of such requests unless prohibited by law.

Your Rights on pasarpoker

You have the right to access, correct, and delete your personal data. If you want to review what information we hold about you, contact our support team through the in-app help menu or email. We will provide a copy of your account data within ten business days. If you notice inaccurate information (for example, a typo in your name), you can request a correction anytime.

You also have the right to request account deletion. If you close your pasarpoker account, we delete your password and account balance records within 30 days. However, we retain transaction history (deposit and withdrawal records) for seven years to comply with anti-money-laundering regulations. Your ID card and proof of address are securely deleted after your account closure period unless a legal hold is in place.

Data rights summary

Right to access: request a copy of all data we hold on your pasarpoker account
Right to correct: update inaccurate personal information
Right to delete: close your account and request data deletion (except transaction records)
Right to withdrawal of consent: opt out of non-essential notifications and marketing
Right to lodge a complaint: contact us if you believe your privacy has been violated

Cookies and Device Tracking on pasarpoker

We use cookies to remember your login session and user preferences. When you access pasarpoker on your Android phone or iPhone Safari, we set a session cookie that expires after 12 hours of inactivity. This prevents unauthorized users from accessing your account if you leave your phone unlocked. You can disable cookies in your browser settings, but doing so will require you to log in more frequently.

We also use analytics cookies to understand how players use pasarpoker—for example, which sportsbook sports (Liga 1, Piala AFF, MotoGP), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), or slot titles (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are most popular. This data is aggregated and anonymized; we do not track individual user behavior. Third-party analytics services (Google Analytics) may also place cookies on your device. You can opt out of Google Analytics tracking through your browser settings or by installing the Google Analytics opt-out extension.

Data Retention and Account Deletion

We retain your personal data (name, email, phone, date of birth) for as long as your pasarpoker account is active. If you close your account, we delete account-specific data within 30 days. However, we keep transaction records (deposits, withdrawals, bets, settlements) for seven years to comply with financial and anti-money-laundering regulations. We also retain a record of your previous email and phone number for one year in case account-recovery requests arise.

Your ID card and proof of address are encrypted and stored for the duration of your account. After account deletion, these documents are securely destroyed within 30 days unless we are subject to a legal hold (for example, an ongoing investigation). We do not retain copies of deleted documents in backup systems—all backups are also purged within the 30-day window.

Security Measures on Your Mobile Device

We encrypt all communication between your phone and our servers using HTTPS (TLS 1.2 or higher). When you download our Android APK or access pasarpoker through Safari, your login credentials are transmitted in an encrypted tunnel—our servers never see your password in plain text, and your bank or wallet provider never sees your pasarpoker credentials. Your password is hashed using bcrypt, a cryptographic algorithm designed to resist brute-force attacks.

We recommend using a strong, unique password (mixing uppercase, lowercase, numbers, and symbols) and enabling two-factor authentication (2FA) via email or SMS in your Account → Security Settings. If you notice unusual login attempts or suspect your phone has been compromised, log in from another device and immediately change your password and email address. This action will log you out of all other sessions, so an unauthorized person cannot access your account.

Cookies and Analytics

Our pasarpoker platform uses session cookies to maintain your login state and a preferences cookie to remember your notification settings and UI language choice. These cookies are essential for the platform to function and expire automatically when you log out or after 12 hours of inactivity. We also use Google Analytics to understand traffic patterns, popular games, and user demographics. This analytics data is anonymized and helps us improve our sportsbook (Liga 1, Piala AFF), live-dealer tables, slots, and esports markets. You can disable analytics cookies in your browser settings without affecting your account access.

Contact Us About Privacy

If you have questions about our privacy practices, want to request access to your data, or wish to report a privacy concern, contact our support team through the in-app help menu on pasarpoker or email our privacy officer. We respond to privacy requests within ten business days. Our support team can also assist with account closure, data deletion requests, and password resets.

We take your privacy seriously and remain committed to protecting your personal information. This Privacy Policy applies to all interactions with pasarpoker, whether you access our platform via Android app, iOS Safari, or desktop browser. Our services are available only where local law permits. We recommend reviewing our Terms and Conditions alongside this Privacy Policy to understand your full rights and obligations as a pasarpoker account holder.